Crucial Conversation Online - Orientation
About this Event
The Crucial Conversations for Mastering Dialogue program teaches dialogue skills that lead to results when stakes are high, opinions vary, and emotions run strong. It empowers University leaders to create safe spaces to discuss difficult topics and workplace issues, helping reach alignment and agreement on important matters. The skills turn into behaviors that improve decision-making, commitment to action, productivity, and relationships. As these behaviors become consistent, they empower organizations, teams, and individuals to develop high-performance cultures based on trust and respect.
By attending Crucial Conversations for Mastering Dialogue online, University leaders will learn how to:
- Engage in difficult conversations with greater confidence, maintain effective control of the emotions in play, and make conscious decisions about the best verbal and non-verbal choices to make
- Act with integrity, demonstrate empathy, and maintain relationships
- Refine the impact of regular, ongoing coaching and feedback on driving employee performance
- Resolve disagreements, by building acceptance and overcoming resistance
- Foster teamwork and better decision-making
Interested? Register for a Virtual Orientation here. For questions, email tod@miami.edu.
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